Frequently asked questions

Before contacting us flick through frequently asked questions, maybe here’s your answer ?

1. What changes has been introduced to the website compared to Beta version?

  • ability to download the 2d People with & without shadow
  • we’ve added 2d People in aerial perspective
  • we’ve added over 3400 images
  • ability to choose other perspectives of the same person
  • zoom-in to see a bigger preview of the image

2. What are the options to access Humano2d?

You can choose between Subscription, Credit packages & Free access. Learn more here >

3. I'd like to use free version of Humano2d. How should I proceed?

Please click over here and add Free Subscription access to your account.
Free access gives you 30 Downloads per month and access to around 5% of all 2d People.

You can only use one account with Free Subscription access.

4. How downloads are counted?

Every download of 2d People image is counted as one download.

  • If you download Image in both versions: with & without shadow it will be counted as 2 downloads.
  • Redownloading the image that has been already downloaded doesn’t count in as additional download.

5. Does Credit packs has expiration date?

Each Credit package expires after one year (365days).

6. How Cutouts can be used?

The cutouts can be used in commercial & personal projects. Cutouts can only be used as a part of Architectural Visualizations (architectural, real-estate, urban, interior design or civil-engeneering projects). Read our Terms & Conditions.

If you have any doubts or requests please contact us with contact form below.

7. How cutouts cannot be used?

Cutouts cannot be:

  • used to create images that are not Architectural Visualizaitons (examples of disallowed uses: car project presenation & advertisments, industrial design preoject presentation & advertisments, financial service promotion etc.)
  • used to present people on the cutouts in satiric, illegal, obscene, fraudulent, pornographic, abusive, infringing or immoral context.
  • used to create stock photography content
  • used to create NFTs
  • resoled, shared & sublicenced to any other 3rd party

If you have any doubts or requests please contact us with contact form below.

8. Where does images come from?

Images have been rendered from 3d scans from our mother company: If you prefer 3d people models, rather then cutouts, be sure to check them out!

9. What is the fileformat of images?

Cutouts are delivered as .png files (with transparent background and semi transparent shadows included).

10. What is the resolution of the images?

Average resolution of the images is: 1200-1600px height for single cutouts, and 1800-2600px for group cutouts.

To check the quality of our 2d People you can use Free access subscription.

11. Can I share my account with other people?

It depends on the type of Subscription you’ve purchased & you can only share the account with employees of the Licensee company.

  • Lite plan | Accounts with Lite plan cannot be shared.
  • Pro plan | Accounts with Pro plan can be shared within very small teams of up to 3 users.
  • Team plan | Accounts with Team plan can be shared within team of up to 10 users.
  • For companies with over 10 users please contact us for Enterprise plan
  • Credit pack | Accounts with active Credit packs can be shared by all employees of the single company.

12. Can I use images after my subscription has expired?

You should not create new images after your subscription expires. You can still use 2d People in images, that you’ve started creating while your subscription has been active.

If you’d like to download images for later use, please pruchase Credit packs.

13. Can I cancel the subscription anytime?

Yes, you are able to cancel the subscription anytime. You will keep the access to Humano2d, untill the end of already paid period.

Go to your Account > Subscription & Credit packs. FInd your active Subscription plan & click Cancel next to it. We will also send you confirmation email of cancellation.

14. What is the refund policy?

If you’re not satisfied with the service please let us know and we will do our best to find the solution.

Paid Subsriptions and Credit Packs can be refunded within 14 days from purchase of the product, only if the Licensee has not downloaded any 2d People. You shall send refund request on You agree to waive your right to Refund the moment you start using our service and download any 2d People.

15. How can we buy without VAT, as an EU VAT registered company?

During the Paddle checkout, under Your email address, there’s a link “Add VAT number”. There you can fill in your company information & EU VAT number to deduct the tax for reverse charge.

16. Where can I find invoice for the payment?

After the purchase you will receive an email from Paddle with purchase confirmation (Subject: “Your Humano by Beyond Visual receipt”). In the bottom part of this email, there’s a link letting you see & download or print the invoice – “View Invoice“.

17. Do you offer any special discount for students?

Yes, we are happy to support active students with -40% discount, that is applicable to annual Subscription plans. The 2d People downloaded with activated Student discount can only be used in non-commercial projects.

Please contact us with photo of your valid student ID photo to qualify for Student discount at

18. What payment methods are available?

Purchase is processed by our vendor company – Paddle. You are able to pay by PayPal, Debit & Credit Cards. If you’d like to pay by bank transfer just contact us directly.

How we can help you?

Leave as a message if you need something
we endeavour to answer all enquiries

    About us

    humano2d is a new service with a new approach to 2d cutouts created from 3d scans.
    We are here to enrich your images & make your work easier, faster and more enjoyable.

    Every person. Every light. Every perspective.


    Humano 2d
    is a project by:
    Beyond Visual – Pawel Potemkowski
    PL 852 253 67 55